Summary
Senior at Kent State University pursuing a degree in Computer Science. Plans to enter the workforce as a software developer. Past work experience includes experience in DevOps, cloud engineering, help desk support, device repair, scripting, system administration, and application development. I am currently interested in positions to increase my skills and gain experience as a software developer.
Skills
- Object Oriented Programming using
C#andC++ - Creating front and backend web apps
- Git and SVN for code management
- Infrastructure as code using Terraform
- Deploying and managing Kubernetes
- deployments with Helm
- Creating and updating databases using SQL
- Developing CI/CD pipelines using GitHub Actions
- Troubleshooting Windows, Mac, and Chrome OS issues
- Willingness to adapt to new position
- Experience leading and training others
Education
Kent State University
Computer Science
Honors College Student
Aug 2021 - Dec 2024
Medina County Career Center
Software Engineering & Web Development
2019 - 2021
Buckeye High School
Diploma
2017 - 2021
Work Experience
Application Developer
Kent State University
January 2024 - Current
- Develop low code applications using Microsoft PowerApps.
- Visualize data using PowerBI.
- Create automation solutions using Microsoft Power Automate.
- Manage departmental SharePoint websites.
Lead IT Technician
Kent State University
January 2022 - January 2024
- Provide local support to the university's administrative departments (all non-academic departments).
- Troubleshoot and resolve computer issues in-person and remotely via Phone or Microsoft Teams.
- Manage user support requests in TeamDynamix help desk software.
Cloud Platform Engineering Intern
Hyland Software
May 2023 - August 2023
- Created CI/CD pipelines in GitHub Actions.
- Deployed AWS and other cloud resources using Terraform infrastructure as code.
- Developed Datadog monitors.
- Deployed and worked with Kubernetes tools for policy management, backups and networking.
- Documented progress and changes in Jira and Confluence.
IT Service Desk & Operations Intern
MTD Products
May 2022 - August 2022
- Provide end-user support for employees in-person at the corporate headquarters or remote support to satellite offices.
- Create and modify user accounts within Active Directory.
- Manage user accounts within Microsoft/Office 365 and Exchange.
- Managed devices using Microsoft SCCM and Microsoft Intune.
- Created and supported virtual machines in Azure and VMWare Horizon.
- Developed an application to keep track of IT inventory in storage.
Desktop Technician
Medina County Career Center
June 2020 - August 2021
- Maintained Windows PCs, Chromebooks, printers/copiers, tablets, Cisco IP Phones, interactive displays, and presentation equipment in a public school.
- Performed device repairs on laptops and Chromebooks.
- Managed the deployment of newly purchased items.
- Served as a mentor and trainer for student interns.
- Troubleshoot end-user issues over the phone and through helpdesk software.
- Managed asset records and asset tracking.
- Assisted the Director of Technology with administrative duties.